Financial Services · NSE: PAYTM
One 97 Communications
Q2 FY27 earnings call · Guided by management
Call held 27 Oct 2026 · Read the filing on NSEFiling
- M.Cap
- ₹1,23,510Cr₹1.24L Cr
- P/E
- 144.5×
- 1Y return
- +47.37%
- From 52W high
- 0.0%
Highlights are read by AI from the company's filing and can contain mistakes. Check the source page linked to each line.
Share price
Results Q2 FY27, as filed · consolidated · ₹ Cr
| Q2 FY27 | Q2 FY26 | YoY | Q1 FY27 | QoQ | |
|---|---|---|---|---|---|
| Revenue | 2,648 | 2,061 | +28.5% | 2,448 | +8.2% |
| PBTProfit before tax | 295 | 31 | +851.6% | 247 | +19.4% |
| Net profit | 226 | 21 | +976.2% | 220 | +2.7% |
| EPS (₹) | 3.47 | 0.32 | +984.4% | 3.40 | +2.1% |
From the company's own results filing on NSE. Net profit is the owners' share. Growth and the dotted lines are worked out from the filed figures.
Guidance
Payments: Company expects to grow GMV faster than the market on consumer and merchant side
Madhur Deora · President and Group CFO · p. 4
Payments: Company expects to grow GMV faster than the market on consumer and merchant side
“We obviously do expect to grow GMV faster than the market, both on the consumer and merchant side.”
AI services: AI platform monetisation expected about one year from start, three months already passed
Vijay Shekhar Sharma · Founder and CEO · Q&A · p. 5
AI services: AI platform monetisation expected about one year from start, three months already passed
“Oh yeah, one year, which is three months already passed. So nine months plus three equals one year.”
Payments: MDR estimate is haircut, not the high end of the range
Madhur Deora · President and Group CFO · p. 16
Payments: MDR estimate is haircut, not the high end of the range
“we obviously, when we're putting out a number, we don't put the high end of our number; we put, you know, we sort of haircut it for various scenarios.”
EBITDA expected to keep rising next quarter despite DLG drag
Madhur Deora · President and Group CFO · p. 17
EBITDA expected to keep rising next quarter despite DLG drag
“What we have said is there's a huge amount of tailwinds in the businesses overall, including in the merchant lending business, that we don't think that we're looking at EBITDA going down next quarter. We do think EBITDA will continue to go up next quarter despite this drag.”
EBITDA margin not expected to go down
Vijay Shekhar Sharma · Founder and CEO · p. 17
EBITDA margin not expected to go down
“Jayant, EBITDA margin is not going down.”
In short
- 01UPI MDR of 2.5 bps on current GMV of Rs 28 lakh crore would give slightly more than Rs 700 crore; management calls it bottom-line accretive.
- 02Management says revenue growth was 28% for two quarters, and in the 30s like for like excluding PIDF.
- 03EBITDA is expected to keep rising next quarter despite a returning lender's DLG charge.
- 04Device capex was about Rs 400 crore in H1 and is expected to stay the same; more capex guidance next quarter.
- 05Board enabled up to Rs 500 crore investment in Paytm Cloud Technologies, partly for international seed investments.
- 06Target is one-third consumer market share; market share is called a primary KPI.
- 07AI services for small merchants to be monetised in about a year, booked in marketing services.
- 08Indirect expenses targeted to grow at less than half of revenue or CM growth over three to four quarters.
Capex
Devices: Higher device capex aimed at retaining high-quality merchants for financial services
Madhur Deora · President and Group CFO · p. 9
Devices: Higher device capex aimed at retaining high-quality merchants for financial services
“That number is a little bit higher than before, but we are focusing a huge amount on engagement and retention of high-quality and high-potential merchants because the payback periods are working so well”
Segments
Consumer loans: Consumer loan business moved to pure distribution with no DLG
Vijay Shekhar Sharma · Founder and CEO · p. 5
Consumer loans: Consumer loan business moved to pure distribution with no DLG
“So we switched our business model completely towards distribution without requiring any upside off or any DLG to be given in consumer business.”
Merchant loans: Merchant loan business doing well, with TAM expansion at smaller and larger tickets
Madhur Deora · President and Group CFO · p. 7
Merchant loans: Merchant loan business doing well, with TAM expansion at smaller and larger tickets
“The merchant loan business continues to do very well, including some TAM expansion opportunities that we have talked about, both on the slightly smaller ticket size, as well as the larger ticket size”
Postpaid: Postpaid expected to scale faster than last time; it is EBITDA positive
Vijay Shekhar Sharma · Founder and CEO · p. 10
Postpaid: Postpaid expected to scale faster than last time; it is EBITDA positive
“So it took time last time. It will take less time, this time. We want to be very sure of the quality of customers, quality of credit book, and so on. And incidentally, it is an EBITDA positive business by itself.”
Merchant loans: Merchant lending threshold based on ageing and GMV
Vijay Shekhar Sharma · Founder and CEO · p. 14
Merchant loans: Merchant lending threshold based on ageing and GMV
“So the threshold is not based on GMV, but rather based on aging and GMV.”
International: Plan to start with small businesses in India and take the model to other countries
Vijay Shekhar Sharma · Founder and CEO · p. 3
International: Plan to start with small businesses in India and take the model to other countries
“So this is our purpose, and we build a financial system for the world's small businesses. Start from India, take them to the rest of the world.”
Demand
Tailwinds seen in 85-90% of revenue; headwinds in wealth and gold
Madhur Deora · President and Group CFO · p. 8
Tailwinds seen in 85-90% of revenue; headwinds in wealth and gold
“And there's been a little bit of headwind overall in wealth, including the gold business. So these are much, much smaller businesses of ours, but because you asked, and I just want to be complete. But in 85-90% of our revenue, we are seeing significant tailwinds rather than any meaningful headwinds.”
Payments: Late Diwali puts festive season almost entirely in Q3
Madhur Deora · President and Group CFO · p. 11
Payments: Late Diwali puts festive season almost entirely in Q3
“This time, obviously, we have a late Diwali, so the festive season is almost entirely in Q3.”
Lending: Tailwinds in lending; personal loans coming out of the credit cycle
Madhur Deora · President and Group CFO · p. 7
Lending: Tailwinds in lending; personal loans coming out of the credit cycle
“And we are seeing very healthy tailwinds in lending business. Personal loans, as we come out of the credit cycle, which was our expectation four or five quarters ago when we were in the middle of the credit cycle”
Payments: Payments seeing GMV growth, market share growth and better pricing
Madhur Deora · President and Group CFO · p. 7
Payments: Payments seeing GMV growth, market share growth and better pricing
“And on payments, we see GMV growth, market share growth, as well as better pricing.”
Margins and costs
Payments: UPI MDR called bottom-line accretive; consumer acquisition plan unchanged
Vijay Shekhar Sharma · Founder and CEO · p. 4
Payments: UPI MDR called bottom-line accretive; consumer acquisition plan unchanged
“So Sachin, the answer is that this is a bottom-line accretive number, and it is an upside. And the plan for consumer acquisition does not change and deter because of this.”
Payments: Quoted UPI MDR bps estimate excludes any possible platform fees
Vijay Shekhar Sharma · Founder and CEO · p. 4
Payments: Quoted UPI MDR bps estimate excludes any possible platform fees
“So I'm going to say that the bps that we've quoted does not factor in any potential additional revenue of any platform side fees that could have been added.”
Lending: DLG cost charged fully in the same quarter
Vijay Shekhar Sharma · Founder and CEO · p. 5
Lending: DLG cost charged fully in the same quarter
“So, as board guided, we have taken straight charge in the same quarter.”
Lending: Lenders may choose DLG; this back-ends some profitability
Madhur Deora · President and Group CFO · p. 6
Lending: Lenders may choose DLG; this back-ends some profitability
“If a lender has a preference, we let them have the DLG, and it does back-end some of our profitability.”
Payments: UPI MDR applies only to transactions above Rs 2,000
Vijay Shekhar Sharma · Founder and CEO · Q&A · p. 7
Payments: UPI MDR applies only to transactions above Rs 2,000
“Yes, but it will come only when you have transactions of more than 2000 rupees.”
Debt and working capital
Lending: Company comfortable running a large loan book with a large DLG share
Madhur Deora · President and Group CFO · p. 6
Lending: Company comfortable running a large loan book with a large DLG share
“So we're quite comfortable with running a large book within which a large percentage might be DLG-based.”
Free cash flow broadly to track EBITDA; capex guidance due next quarter
Madhur Deora · President and Group CFO · p. 22
Free cash flow broadly to track EBITDA; capex guidance due next quarter
“Free cash flow also, where there is this component of capex, which we'll give more guidance on next quarter. But yeah, broadly free cash flow will work in EBITDA terms, right?”
Acquisitions and new business
AI services: AI platform for small merchants to earn subscription and/or transaction fees
Vijay Shekhar Sharma · Founder and CEO · p. 5
AI services: AI platform for small merchants to earn subscription and/or transaction fees
“So I believe, Sachin, subscription plus transaction fee, one of the two or both will be applicable.”
AI services: Company charges a monthly platform fee in marketing work with Meta
Vijay Shekhar Sharma · Founder and CEO · p. 5
AI services: Company charges a monthly platform fee in marketing work with Meta
“We are working with Meta and Google, actually rather Meta, where we are charging a monthly platform fee. And then we get some percentage of spend also.”
Separate offering for large businesses in the works, may be announced later
Vijay Shekhar Sharma · Founder and CEO · p. 5
Separate offering for large businesses in the works, may be announced later
“For large businesses, we have something more brewing up. Hopefully we will announce it after some time.”
Paytm Cloud Technologies: Board enabled up to Rs 500 crore investment in a wholly owned subsidiary
Madhur Deora · President and Group CFO · p. 11
Paytm Cloud Technologies: Board enabled up to Rs 500 crore investment in a wholly owned subsidiary
“So when we went to the board, we took an enabling resolution that we can put up to 500 crores in the subsidiary.”
International: Funds in PCTL's Singapore unit likely for seed investments in international markets
Madhur Deora · President and Group CFO · p. 11
International: Funds in PCTL's Singapore unit likely for seed investments in international markets
“To the extent that it is being infused in the Singapore subsidiary of PCTL, Paytm Cloud Technologies Limited, that is likely to be used for some seed investments in international markets”
One-offs
One-time platform consolidation cost mostly this quarter, some next quarter
Madhur Deora · President and Group CFO · p. 15
One-time platform consolidation cost mostly this quarter, some next quarter
“So that was largely in this quarter. There's a little bit of that in the next quarter. So there is that sort of one-time exercise.”
Risks
Broking, travel: Headwinds in broking volumes and travel
Madhur Deora · President and Group CFO · p. 8
Broking, travel: Headwinds in broking volumes and travel
“But overall market volumes haven't been that great. So that hasn't quite scaled up as much as we would like to. Travel has been a little bit sort of on and off. So there are headwinds in the travel industry as well.”
Payments: Contract with one large customer expired; may be let go if pricing not agreed
Madhur Deora · President and Group CFO · p. 12
Payments: Contract with one large customer expired; may be let go if pricing not agreed
“Within that, there was one quite large customer where we had a long-term contract that has expired. We're discussing whether we would do it on a different pricing. If we're not, we're happy to let that customer go.”
Lending: Large lender returning to DLG, possibly linked to RBI guidelines
Madhur Deora · President and Group CFO · p. 13
Lending: Large lender returning to DLG, possibly linked to RBI guidelines
“But our sense is it may also have to do with certain RBI guidelines with respect to, they can offset that against credit losses and so on.”
Lending: DLG change flagged early; no impact in the quarter under discussion
Madhur Deora · President and Group CFO · p. 14
Lending: DLG change flagged early; no impact in the quarter under discussion
“but we have taken the opportunity to just kind of flag it ahead of time so that there are no surprises at the end of the quarter.”
Payments: Consumer-side MDR competition known only two to three quarters after go-live
Madhur Deora · President and Group CFO · p. 16
Payments: Consumer-side MDR competition known only two to three quarters after go-live
“I think we'll only find out in quarter two, quarter three after implementation.”
Other
Company to go all in on market share, called a primary KPI for the team
Vijay Shekhar Sharma · Founder and CEO · p. 4
Company to go all in on market share, called a primary KPI for the team
“And I'm very happy to say this, that we are going to go all in on market share. And we call it a primary KPI for my team.”
Payments: UPI MDR can be switched on for merchants on day one
Speaker not named in the transcript · Q&A · p. 7
Payments: UPI MDR can be switched on for merchants on day one
“Flip of a switch on day one.”
Revenue growth 28% for two quarters; in the 30s excluding PIDF
Madhur Deora · President and Group CFO · p. 7
Revenue growth 28% for two quarters; in the 30s excluding PIDF
“Yeah, so yes, we have now seen two consistent quarters of 28% growth. And while we stick by the reported numbers, if you exclude PIDF from the previous year's same quarters, this number is in the 30s.”
Payments: Company and industry ready for UPI MDR
Vijay Shekhar Sharma · Founder and CEO · p. 8
Payments: Company and industry ready for UPI MDR
“We're ready. The industry is ready.”
Payments: UPI MDR is an upside, not fundamental to the business model
Madhur Deora · President and Group CFO · p. 9
Payments: UPI MDR is an upside, not fundamental to the business model
“So, Vijit, as we have said, the MDR on UPI is an upside to our business model. It is not fundamental to our business model.”
Sources
- Earnings call transcript, Q2 FY27 Filed 30 Oct 2026 · 23 pages
Management's own statements, quoted from its NSE filings. This page was read by AI and can contain mistakes: check the source pages before relying on any figure. No forecast or opinion of ours. Not investment advice.

